Life Steps
Customer Experience | Marketing
The App
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Life Steps is a business-coach-in-your-pocket app for people in the Young Living essential oil business. It has personalized automated business task coashing based on the user's business activity, a searchable and regularly updated library of resources, and automated customer management coaching based on customer acticvity.
What We Did
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(1) User Experience
Built an automated customer experience service that tracked user activity, bugs, and support tickets. Automation included AI-powered chat bot that reduced support ticket. service time. by over 50%. Automated filtering, merging, sorting and rendering issues into PM tool directly from all user activity sources.
(2) Marketing
Designed marketing strategy that grew user base by. 20% over 2 month. period. Increased paid subscriptino by 35% over 2 months. Implemented automated promotional campaigns including email, text, and in-app user engagement.
What they said about us
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"The Determined Robot team are masters of strategy and getting that from deeply understanding what the user needs. Just listen to what they have to say." - Court S, CTO
Other Pages
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Life Steps
Customer Experience | Marketing
The App
——————————————————————————————————
Life Steps is a business-coach-in-your-pocket app for people in the Young Living essential oil business. It has personalized automated business task coashing based on the user's business activity, a searchable and regularly updated library of resources, and automated customer management coaching based on customer acticvity.
What We Did
——————————————————————————————————
(1) User Experience
Built an automated customer experience service that tracked user activity, bugs, and support tickets. Automation included AI-powered chat bot that reduced support ticket. service time. by over 50%. Automated filtering, merging, sorting and rendering issues into PM tool directly from all user activity sources.
(2) Marketing
Designed marketing strategy that grew user base by. 20% over 2 month. period. Increased paid subscriptino by 35% over 2 months. Implemented automated promotional campaigns including email, text, and in-app user engagement.
What they said about us
——————————————————————————————————
"The Determined Robot team are masters of strategy and getting that from deeply understanding what the user needs. Just listen to what they have to say." - Court S, CTO
Other Pages
——————————————————————————————————
Life Steps
Customer Experience | Marketing
The App
————————————————————————————————
Life Steps is a business-coach-in-your-pocket app for people in the Young Living essential oil business. It has personalized automated business task coashing based on the user's business activity, a searchable and regularly updated library of resources, and automated customer management coaching based on customer acticvity.
What We Did
————————————————————————————————
(1) User Experience
Built an automated customer experience service that tracked user activity, bugs, and support tickets. Automation included AI-powered chat bot that reduced support ticket. service time. by over 50%. Automated filtering, merging, sorting and rendering issues into PM tool directly from all user activity sources.
(2) Marketing
Designed marketing strategy that grew user base by. 20% over 2 month. period. Increased paid subscriptino by 35% over 2 months. Implemented automated promotional campaigns including email, text, and in-app user engagement.
What they said about us
————————————————————————————————
"The Determined Robot team are masters of strategy and getting that from deeply understanding what the user needs. Just listen to what they have to say." - Court S, CTO
Other Pages
————————————————————————————————